http://bits.blogs.nytimes.com By: Saul Hansell 12/17/07
Here’s another angle on what’s wrong at eBay: Sellers increasingly find eBay’s fees to be too expensive and are becoming successful at finding buyers on Amazon.com or on their own sites. I wrote Friday about why Amazon should buy eBay. And I posted this morning about the torrent of angry comments we got about eBay, mainly from buyers.
I started thinking about all this a few weeks ago, when I wrote about the battle between PayPal and Google Checkout for holiday shopping payments. I checked in with two people who spend all day talking to those who sell on eBay: Ina Steiner, of AuctionBytes, a newsletter for online sellers, and Scot Wingo, the chief executive of Chanel Advisor, a firm that helps big companies sell through eBay and other sites.
I started by talking about payments, but it became clear that the big story was how sellers have become disenchanted with eBay for a litany of reasons. The picture was dire
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