Ok Debi...doesn't sound like you are in your "core files" but inside the ZenCart Admin panel.
To find you core files, you will need to go into your web host Control Panel (CPanel) or access them via an FTP program.
If you go thru an FTP program, it will look like this:
http://thecrabbyhost.com/images/ftppanel.jpgIf you look in the list of files on the lefthand side, those will be your 'core' Zen files.
You can see if you have a downloads folder there.
If you go thru your web hosting control panel, just look for something named 'file manager' or something similar. That's how you can access your core files there.
HTH
